01
Avoid drafts, vents, or air currents.
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Here are the steps to best care for your candle and get the most out of your burn:
01
Avoid drafts, vents, or air currents.
02
Place your candle on top of an even, stable, heat-resistant surface.
03
Before burning your wick, please trim your wick to about ¼ inch in length. This prevents uneven burning or mushrooming. It also allows your candle to burn longer.
04
Never leave your candle unattended while burning.
05
Keep candles out of reach of children and pets.
06
Please do not use water to extinguish a candle. This may cause the candle jar to shatter or it may ruin your candle (soy wax and water do not mix).
01
Avoid drafts, vents, or air currents.
02
Place your candle on top of an even, stable, heat-resistant surface.
03
Before burning your wick, please trim your wick to about ¼ inch in length. This prevents uneven burning or mushrooming. It also allows your candle to burn longer.
04
Never leave your candle unattended while burning.
05
Keep candles out of reach of children and pets.
06
Please do not use water to extinguish a candle. This may cause the candle jar to shatter or it may ruin your candle (soy wax and water do not mix).
We offer a 30-day return policy for all unused products. Please contact our support team to initiate a return.
Unopened and unused items may be returned within 30 days of your order. We do not accept returns from used product(s).
Damaged products will receive a full return, please email moonwaxcandles1@gmail.com about damaged goods.
Please allow 1-2 business days for your package to ship.
Please contact us to return your item for a refund.
moonwaxcandles1@gmail.com
If your item has already shipped, please contact us to return the item for a refund and we will send the correct order.
If you have noticed a mistake in your order before it has shipped out, you may email us to get it corrected.
moonwaxcandles1@gmail.com